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BREAKING NEWS: Harlem, NYC Metro PCS Workers Win First Contract

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CWA members at Metro PCS in Harlem win first contract!

CWA members at Metro PCS in Harlem win first contract!

BREAKING NEWS: Harlem, NYC Metro PCS Workers Win First Contract
Just over a year ago the workers of Metro PCS/T-Mobile in the Lexington Avenue store, NYC, set out to form a union. When they started they had three major issues they wanted to see addressed: fair scheduling, job security, and respect from management. Workers stuck together through a difficult two month campaign to win union representation. After months of negotiations, we are proud to announce that this month they voted 10 to 0 to ratify their first contract! The contract makes vast improvements on all of the issues they set out to address. 

Workers in the East Harlem store are now guaranteed a grievance procedure where they can dispute any unfair treatment or discipline they believe is unjust. For unfair discipline, management no longer gets the final say. Now, workers can appeal to a neutral, third party judge known as an “arbitrator” who gets to decide if the discipline was just or unjust. In addition, workers now can only be disciplined or terminated for “just cause.” This is a much higher bar for management to achieve. This means that when a manager wants to discipline a worker the burden of proof is on the manager to show that the worker did something wrong. The worker is guaranteed representation throughout the process to make sure that their side of the story is represented.

Management has agreed to put the schedules out in a timely manner and workers may switch like shifts without requiring pre approval. Management has also agreed to speak with their union representatives on a regular basis in order to address any other issues that come up on the shop floor day to day.

These improvements were won when ten workers decided to stick together in the face of opposition from one of the largest wireless companies. At Verizon Wireless we already have well over a hundred workers organized into the union. We also have the added power of our 40,000 brothers and sisters on the landline side in the union. Imagine what we can win if we continue to build our movement for worker power in Verizon Wireless.
CWAdminBREAKING NEWS: Harlem, NYC Metro PCS Workers Win First Contract