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Texas Call Center Workers Win Backpay After Paycheck Errors

For months, workers at the Verizon Wireless call center in Irving, Texas were receiving paychecks that were several hundred dollars short of what they were owed.

“To this day, Verizon Wireless owes me almost a thousands of dollars in back pay,” said LaTasha, a call center rep who spoke about the experience at the April 18th Wireless Workers TeleTown Hall.

Frustrated with the lack of response from management and fed up with wondering if they’d be able to pay their bills with incomplete paychecks, LaTasha and some of her coworkers decided to take a stand.

“So we got together and decided to stop complaining, and do something about getting stiffed at work,” LaTasha said.  “We made dozens of stickers which said ‘Pay me what you owe me,’ which is a lyric from Rihanna.  When I went in to work, I’m not gonna lie, I was a little nervous. But I was excited too.”

They wore the stickers to work and put them up around their cubicles and their action picked up steam, with more and more coworkers following suit.  

And they won!  On Tuesday, May 1, Verizon issued a check to LaTasha for her missing backpay, and we believe checks will be issued to others soon.

Latasha is encouraging other Verizon Wireless workers to take a stand at work.  “Be brave, and find your power working together.”
RachelTexas Call Center Workers Win Backpay After Paycheck Errors